Gamification of Employee Training

Bank Alfalah

Intwish gamified the Anti-Money Laundering and Combatting Financing Terrorism, Branch Transformation and Fair Treatment to Customers trainings for Bank Alfalah that was mandatory for over 7000 employees of the bank nation-wide. The user was immersed through a detective role playing story line developed by Intwish that helped employees understand the global laws, regulations and procedures related to money laundering.

Gamification of MT Recruitment

ICI Pakistan

Intwish gamified the recruitment process of ICI Pakistan from a traditional test to a highly engaging experience for the potential MTs. The idea was to put the applicants through real life work scenarios to get the best out of them. Over 4000 applicants completed the game and resulted in an authentic pool of candidates who were able to showcase their problem solving skills in a creative enviroment.

Gamification of MT Recruitment

Pakistan Telecommunication Company Limited

Intwish conducted the largest gamified MT recruitment for PTCL in Pakistan for the year 2017. Over 25,000 candidates all across Pakistan played the game and went through the process in only a few days. The game assessed the candidates on their cognitive abilities and looked for relevant competencies in challenging situations.

Gamification of MT Recruitment

Various Clients

Intwish developed gamified recruitment platforms for organizations in banking, telecom, FMCG, and supply chain sectors. These platforms helped companies scale and enhance their hiring processes while delivering engaging candidate experiences through interactive gameplay.

One of the earliest success stories was with Faysal Bank in 2018, which became the first in the industry to launch gamified recruitment. The platform worked seamlessly across desktops and mobile devices, providing candidates with the flexibility to play from anywhere and climb the leaderboard for a shot at recruitment.

Key features included:

• Assessment games evaluating cognitive ability, problem-solving, and job fit
• Automated reports and candidate profiles based on gameplay
• Live dashboards showing recruitment funnel stats, performance heatmaps, and engagement data
• Leaderboards to foster competition and showcase top talent

These recruitment simulations have been used by 4,000 to 25,000 candidates per organization, making hiring more data-driven, scalable, and immersive.

Simulation for MT Recruitment

Habib Bank Limited

Launched the first 3D recruitment simulation for HBL in Pakistan that assessed thousands of candidates with cognitive games and real-life situations. It was played by more than 4000 candidates all across the country out of which the candidates who performed the best in the game were hired as Management Trainees in HBL for the year 2018. HBL continued to use the assessment for the same programme in 2019 as well because it was more effective and had a national reach.

Gamification of O/A Level Entry Test

Foundation Public School

Intwish performed a breakthrough in the blooming industry of Gamification: Education! For the first time in Pakistan, Foundation Public School adopted the process of Gamification for its annual A'level admission process. From a large talent pool of aspiring students, candidates were met with engaging assessments and created a palate of rich personality analytics!

360 Feedback

Bank Alfalah & K-Electric

Intwish designed and implemented a scalable 360° feedback system used by both Bank Alfalah and K-Electric to support leadership development, performance evaluation, and self-awareness across their organizations.

Key features of the platform:

• Used by over 7,000 employees in each organization
• Simple and user-friendly front-end to encourage participation and completion
• Fully automated report generation with 20-page personalized analytics reports per employee
• Progress saving, role-based access, and multi-level review structure

This system helped both organizations identify leadership readiness, strengths, and gaps while streamlining their internal feedback cycles with data-driven insight.

Gamification for HiPo Indentification

K Electric

Intwish has developed several games that assess different capabilities of the candidates including their cognitive skills as well as their unique personality traits. With the help of these games we were able to highlight the desired skills and traits the company was looking for to lead them in the right direction.

360 Feedback

K Electric

The 360 degree feedback application that was created by Intwish was also utilized by K-Electric for their higher management. The application has a very simple interface and saves user's progress at all times. The analysis of the feedback however is spread over 20 pages of an automated report offering key insights.

EPI Rehnuma - Vaccinator Training App

IRD

Intwish created a gamified learning application for vaccinators under the EPI Rehnuma initiative. The app includes levels, storylines, assessments, and rewards to teach vaccine management, birth dose protocols, COVID-19 SOPs, waste disposal, and communication skills. It features video learning, interactive quizzes, a scoring system, and leaderboard.

Design Thinking Learning Game

HBL

Intwish developed a gamified learning experience for HBL on the Design Thinking methodology. Integrated into Oracle Taleo LMS, the module reached over 20,000 employees and covered key areas including the five components of Design Thinking and its core problem-solving tools and techniques.

Agile Project Management Learning Game

HBL

Intwish developed a gamified learning module on Agile Project Management for HBL. Integrated into the bank’s Oracle Taleo LMS, the game was designed for over 20,000 employees, offering a hands-on learning experience around key agile principles and practices.

Learning objectives included:

• Attain clarity regarding what it means to be agile
• Learn the basics of agile project management
• Understand the Scrum agile framework
• Get inspired by agile project management success stories

Daraz Express Academy - Onboarding Training

Daraz

Intwish developed a gamified learning and assessment app for Daraz’s delivery workforce. The app included modules on route preparation, customer interaction, and professional conduct. Scores and progress were tracked on an online dashboard to monitor training effectiveness and readiness of each delivery hero across Pakistan.

3D Driver Training Simulation

Shell

Intwish introduced a 3D simulation-based training program for Shell’s commercial drivers across Pakistan. Topics included defensive driving, road regulations, vehicle rollover prevention, fire safety, emergency response, PPE usage, and safe loading procedures. The simulation ensured standardized and engaging safety training across Shell’s entire fleet.

Knowledge Gate Portal

Saudi Business Center (KSA)

Intwish developed the Knowledge Gate Portal for the Saudi Business Center (SBC) as a modular, enterprise-grade platform designed to centralize government service data and support performance management, training, and quality monitoring across Saudi ministries and public service entities.

The platform includes the following core modules:

• Knowledge Base & Search Engine – A dynamic, centralized database with expert-led updates and structured taxonomy management.
• Assessments & Surveys – A flexible survey engine with 15+ question types, access controls, and real-time analytics.
• Mystery Shopper – Evaluation of service quality through customizable criteria, auto-scoring, and consolidated reporting for branches and vendors.
• Training Management – Complete training lifecycle management, including course planning, content delivery, session tracking, and external provider integration.

Reaching the Top – Customer Service Simulation Training

Saudi Business Center (KSA)

Intwish developed “Reaching the Top”—a career-simulation game designed for government employees under the Saudi Business Center (SBC). The experience allows players to take the journey from new joiners to service leaders by navigating realistic workplace scenarios.

The game focuses on teaching key soft skills through immersive challenges that simulate real public service situations:

• Handling cancellations and irate customers
• Collaborating internally across teams
• Conflict resolution and team-based decision-making
• Demonstrating leadership, empathy, and emotional intelligence

Key Features:

• Dynamic scoring system with instant feedback
• Region- and branch-based leaderboards to drive competition
• Integration with the Knowledge Gate Portal for learning analytics and performance tracking

360 Feedback

K Electric

The 360 degree feedback application that was created by Intwish was also utilized by K-Electric for their higher management. The application has a very simple interface and saves user's progress at all times. The analysis of the feedback however is spread over 20 pages of an automated report offering key insights.